When you make a purchase, we collect information needed to process and support your order, such as your name, email address, billing address, purchase details, and payment status.

When you contact us, we collect the contact information and message you provide. When you subscribe to our emails, we collect your email address, any name you provide, and your subscription preferences.

Our website platform also collects technical information, such as your IP address, browser and device information, referring pages, and activity on our website.

You do not need to submit your completed workbook or personal reflections to use our products. Please avoid including sensitive personal information in contact forms or routine support requests.

We use personal information to:

• Process purchases and deliver digital downloads.

• Send order confirmations and other purchase-related messages.

• Respond to questions and provide customer support.

• Send Journal updates, product news, and other emails when you subscribe.

• Understand website activity and improve our content and services.

• Protect against fraud, misuse, and security threats.

• Maintain business records and meet applicable legal obligations.

Our website is hosted by Squarespace. We share information with Squarespace and other service providers as needed to operate our website, manage orders, deliver emails, and provide customer support.

Squarespace also processes visitor information to operate, protect, and improve its platform. Learn more in the ⁠Squarespace Privacy Policy.

Payments are processed by [payment provider name(s)]. These providers receive the information needed to process your payment and handle it under their own privacy policies: [link(s) to payment provider privacy policies].

We may also disclose information when required by law or reasonably necessary to protect our rights, our customers, or the security of our services.

Our website uses cookies and similar technologies to support essential functions, such as operating the shopping cart and checkout.

Other functionality with cookies is to be defined.

You can also manage cookies through your browser settings. Blocking some cookies may affect website functionality.

If you subscribe, we send emails about Defined Living™, including Journal content, resources, and product updates. You can unsubscribe using the link in any marketing email.

Making a purchase does not automatically subscribe you to our marketing emails. We may still send messages needed to deliver or support your purchase.

If you provide your email address during checkout but do not complete your purchase, you may receive a one-time cart reminder. You can unsubscribe from cart reminders through the link in that email.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including customer support, recordkeeping, and applicable legal obligations.

We use reasonable safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain uses.

Where processing relies on your consent, you may withdraw that consent. Withdrawal does not affect processing that occurred before your request.

To make a privacy request, contact us at hello@definedlivingco.com. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.

Where applicable, you may also raise a concern with your local data protection authority.

Our website includes links to Etsy, social media platforms, and other external websites. Their privacy policies govern information collected on those platforms.

Our business operates in the United States. Our service providers may process information in the United States or other countries, where privacy laws may differ from those where you live.

We may update this Privacy Policy as our practices or legal requirements change. We will post the updated policy on this page and revise the effective date.

For questions about this policy or how your personal information is handled, contact:

Defined Living, LLC
Email:‍ hello@definedlivingco.com
Mailing address: 623 W. Lake St #135 Chicago, IL 60661